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What To Say And How To Say It

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Something I Never Told You : Based On A True Story
Something I Never Told You : Based On A True Story
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What To Say And How To Say It

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Practical Tips for Effective Workplace Communication What to Say and How to Say It provides managers with real life situations, sample dialogues and practical tips on how to say the right thing to employees at just the right time. It covers performance appraisals, coaching shy employees, dealing with hostile employees, taking corrective action and many other tough situations on the job. With this book, managers and supervisors can now prepare, plan, and even rehearse in advance for sticky situations. The author presents actual “scripts” – sample dialogs for specific problems.

Donald H. Weiss

Donald H. Weiss Is president of Self-Management Communications, Inc. and has been a training and development executive and consultant for more than 30 years. In addition to consulting work, he has held management positions with Citicorp, Millers Mutual Insurance and Equitable. Dr. Weiss’s many books include the first two editions of Fair, Square and Legal, Secrets of the Wild Goose and the Self-Management Workshop: A Trainer’s Guide. He lives in the St. Louis area. --This text refers to the paperback edition.

Title

What To Say And How To Say It

Author

Donald H. Weiss

Publisher

Jaico Publishing House, India

Number of Pages

206

Language

English (US)

Category

  • Entrepreneurship
  • First Published

    JAN 2018

    Practical Tips for Effective Workplace Communication What to Say and How to Say It provides managers with real life situations, sample dialogues and practical tips on how to say the right thing to employees at just the right time. It covers performance appraisals, coaching shy employees, dealing with hostile employees, taking corrective action and many other tough situations on the job. With this book, managers and supervisors can now prepare, plan, and even rehearse in advance for sticky situations. The author presents actual “scripts” – sample dialogs for specific problems.
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