Answer:

Ordering from our website is simple:

1. Browse and select your desired product
2. Click “Add to Cart”
3. Proceed to checkout with your shipping details
4. Choose your preferred payment method and confirm the order

Answer:

We accept the following payment options:

• bKash
• Nagad
• Rocket
• Visa, MasterCard, Amex
• EMI (Installment option)
• Cash on Delivery (COD)

Answer:

• Inside Dhaka: 2–4 business days
• Outside Dhaka: 3–7 business days
• International (Overseas): 30–45 business days

Answer:

After order confirmation, you will receive an SMS or email with tracking details. You can also contact our customer support for updates.

Answer:

If you receive a wrong or damaged product, contact us within 03 days of delivery. Please provide clear photos and your order number so we can resolve the issue promptly.

Answer:

We accept returns if:

• The item is incorrect, defective, or damaged
• You contact us within 3 days
• The item is unused and in its original packaging

Refunds are processed within 7–10 business days.

👉 View Full Return & Refund Policy

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Answer:

At checkout, enter your gift card code in the “Coupon or Gift Card” field. Gift cards are non-refundable and typically valid for one-time use only.

Answer:

1. Click “Sign Up” on the top menu
2. Enter your name, email, phone number, and a password
3. Submit the form to create your account instantly

Answer:

Your data is protected using SSL encryption. We do not store card or payment details. Read our Privacy Policy for full details.